Introduction
This privacy policy describes how we collect, use, and share your personal information when you book a bus trip through our website or app.
What personal information do we collect?
When you book a bus trip, we collect the following personal information from you:
- Your name
- Your phone number
- Your travel information (such as your destination, departure date, and return date)
How do we use your personal information?
We use your personal information to:
- Process your booking
- Send you confirmation and travel information
- Contact you if there are any changes to your booking
- Improve our website and app
- Target our marketing
Who do we share your personal information with?
We may share your personal information with the following third parties:
- Our payment processor
- Our bus operators
- Our marketing partners
How do we protect your personal information?
We take the security of your personal information very seriously. We use a variety of security measures to protect your personal information, including:
- Encryption
- Firewalls
- Data access restrictions
Your rights
You have the following rights with respect to your personal information:
- The right to access your personal information
- The right to correct your personal information
- The right to delete your personal information
How to contact us?
If you have any questions about this privacy policy, write to us from the Contact us page on our website.
Changes to this privacy policy: We may update this privacy policy from time to time. The most recent version of the privacy policy will always be available on our website.
In addition to the above, we would like to specifically note that we collect and use your name, phone number, and travel information for the following purposes:
- To contact you in case of an emergency or other unexpected event that may affect your travel plans.
- To provide you with customer support if you have any questions or concerns about your booking.
- To improve our customer experience by understanding how you use our website and app.
We will not sell or share your personal information with any third parties for their own marketing purposes.